Diversity, Equity, and Inclusion

December 10, 2021

12:00-1:30pm central

Virtual Panel Discussion

*Approved for 1.5 F2F ACHE Education Credits

The communities for which healthcare organizations operate are rapidly diversifying. Not only do they provide care for a diverse community of patients and families, but their workforce is also changing, and at times does not reflect the patient community. This diversity is exhibited in a number of ways, including ethnicity, race, religion, socioeconomic status, language, age, sexual orientation/gender identity, and physical ability.

The business implications and imperatives healthcare organizations face concerning diversity, equity, and inclusion are immense. Diverse communities often require different care needs, improved quality, new or modified operational processes and services, and strategic planning for a varied patient demographic. The continuum of care will need to be considered to best meet the needs of these communities.

It is incumbent on healthcare organizations and their leaders to both understand and embrace the needs of diverse populations. Leader’s abilities to respond to the needs and preferences of a broader customer base will be critical to their financial and operational success.

Moderator: Anthony Ashby, VP & COO at CHI Health & President of NAHSE Heartland Chapter

Panelist: Dr. Arnoldo Curiel, Director of Diversity, Equity, & Inclusion, University of Minnesota Physicians (UMP)

Panelist: Lisa Archer, Director of Patient Care, The Mother Baby Center, Allina Health

Panelist: Amrita Prakaashana, Diversity, Equity, & Inclusions Project Manager – Strategy Management Services, Department of Laboratory Medicine & Pathology, Mayo Clinic

Panelist: Joy Marsh, Associate Vice-President of Equity and Inclusion, UCare

Tickets:

Members – $25

Non-Members $40

Students – 10 free tickets (Thanks to a donation from Dr. Matthew Mazurek)

Anthony Ashby is currently the VP/COO at CHI Health Immanuel Medical Center in North Omaha and CHI Health Mercy in Council Bluffs. He supports strategic planning as well as, clinical ancillary support services, culture, engagement, performance improvement and community relations.

He is a native of Baltimore, MD and attended University of Baltimore for his BS in Accounting and MBA in Healthcare Administration and is a Board Certified Fellow of the American College of Healthcare Executives. He has spent his entire career in Healthcare Operations beginning in consulting across the country with various Hospitals and Health Systems in driving cost savings and operational performance processes.

Anthony serves on several local boards including Heartland Family Service and the Omaha-Council Bluffs American Red Cross. He also sits on the Mayor’s Community Advisory Board to develop a Strategic Plan for Diversity, Equity and Inclusion for the City of Omaha. He is on the Board of the local Nebraska & Western IA Chapter of the American College of Healthcare Executives and serves as the Chair of the Membership Committee. In addition, he is the founding President of a new Regional Chapter of the National Association of Health Service Executives (NAHSE), NAHSE Heartland, aimed at developing and advancing black health care leaders in improving health equity in the black community.

Anthony consistently seeks to create an environment that enables and inspires everyone to realize their meaningful impact every single day. He is deeply passionate about leveraging his role to serve the community in whatever ways he can to help mitigate adverse effects of social determinants of health. Anthony’s ultimate goal for the future is to lead a healthcare system to reduce the cost of healthcare, ensure the quality of care is equitable across all populations and to increase the minority representation in healthcare leadership.

Lisa Archer is currently the Director of the Mother Baby Center for Allina. Lisa is an accomplished executive nursing leader with over fifteen years of progressively responsible roles encompassing complex care for adults and pediatrics. She provides operational leadership with a focus on safety and quality and collaborates with a highly matrixed, cross-functional team to develop strategies and to implement performance improvements that drive clinical and operational excellence.

Lisa plans, organizes, directs, and ensures high quality, cost-effective, patient- and safety-centric care delivery. She creates and executes strategic vision; develops, implements, and monitors evidence-based nursing policies and procedures as well as coordinates nursing, unit operations and ensures compliance with all pertinent JCAHO Standards and with local, state, and federal regulations. She also serves as an integral part of the management team. She is a process improvement champion: identifying innovative cost savings, care delivery methods and synergies that simultaneously improve quality of service and reduce cost, in partnership with service line leaders, executive leadership teams, medical staff, physician dyad partners, and interdisciplinary care teams.

Lisa utilizes lean methodology to develop and execute new workflows and optimize the nursing practice model. She manages operating budgets, oversees labor relations, union contingency efforts, hiring, staffing, training, and coaching. She is detail-oriented without losing sight of the big picture and fosters communication, employee engagement, and champions diversity, equity, and inclusion.

Lisa received her bachelor’s in nursing from the College of St. Catherine, her Master of Arts in Transformational Leadership from Augsburg College and is currently a DNP and MBA candidate at St. Catherine’s (expected graduation June 2022).

Dr. Arnoldo Curiel is currently responsible for developing and expanding programming in the areas of Inclusion, Diversity and Equity for University of Minnesota Physicians.

In addition, Dr. Curiel is the founder and lead consultant for T.A.G. Curiel Consultant, where he works with individuals, communities and organizations in their journey for social justice. He has served as the IDE Administrator/Civil Rights Coordinator for Dakota County working with internal stakeholders on the administration, development and deployment of diversity plans, ensuring their connectedness to county strategies and goals. He also served as the Vice President of Racial Justice Department at YWCA Minneapolis where he provided leadership, vision and represented them on racial equity and public policy related issues both locally and nationally.

Dr. Curiel has worked in higher education for almost 15 years, most recently at Normandale and The College of St. Scholastica, where he continues to adjunct. He has served as the diversity training coordinator for the Minnesota Youth Work Institute, and managed the Weed and Seed program in St. Paul’s Frogtown Neighborhood, where he founded Shop with Cops, an annual innovative youth development project designed to foster positive relationships between youth and police officers.

Dr. Curiel has provided countless multicultural training for organizations as varied as the Washington County Community Services, Anoka Ramsey Community College, Minnesota Orchestra, Minnesota US Attorney’s Office, Dunwoody Institute, the St. Paul YWCA, the Overcoming Racism Conference, and the Higher Learning Commission conference.

His publications include “Doing the Right Thing: Ethical Development Across Diverse Environments,” published by Wiley Periodicals and “5 Minute Racism, Diversity, & Identity Activities”, published by Learning ZoneXpress

Dr. Curiel is the recipient of several awards, including the Paul and Sheila Wellstone Award, Saint Paul Police Department Chief’s Award, and Eleven Who Care. He is a graduate of Metropolitan State University in Saint Paul. He holds a Master’s degree in Public Affairs from the Humphrey Institute at the University of Minnesota and an Educational Doctorate from Hamline University.

Amrita Prakaashana is a Diversity, Equity, and Inclusion (DEI) professional with over a decade of experience in recruitment, human resource development, adult education, transformational coaching, intercultural training, project management, and dialogue facilitation. She holds a master’s degree in Human Resource Development with a focus on DEI, a bachelor’s in Electronic Commerce, diploma in Adult Education, diploma in Business Management, and several professional certificates. Amrita is a DEI Project Manager in Strategy Management Services in Mayo Clinic’s Department of Laboratory Medicine and Pathology at Mayo Clinic. She also serves as the Vice President of the Rochester Diversity Council Board of Directors. She is a Rochester MN based artist and enjoys creating with metal.

Joy Marsh is currently the Associate Vice President of Equity and Inclusion at UCare. Ms. Marsh is a racial and transgender equity leader with a demonstrated history of leading organizational and systems change in health care, government administration, financial services, nonprofit, and education sectors. She joined the UCare leadership team in the summer of 2021 in the newly created position of AVP of Equity and Inclusion. She leads both the workplace Diversity, Equity, and Inclusion (DEI) efforts as well as UCare’s work to advance health and racial equity among members and the community.

Joy came to UCare from the City of Minneapolis where, since 2015, she was the Director of the Division of Race and Equity. Among her accomplishments was developing the city’s first strategic and racial equity action plan focused on advancing equity across seven policy priority areas. She also collaborated with the City Council and the Mayor to create an ordinance establishing the Division of Race and Equity and associated resolutions to strengthen the city’s long-term commitment to equity. Joy knows health care as well, working more than eight years at UnitedHealth Group in progressively more advanced business analysis and product owner positions.

Ms. Marsh has a Bachelor of Science in Social Science and a Master of Education in Special Education and Teaching from the University of Minnesota-Twin Cities.