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Managing and Leading Change
June 17, 2015 @ 7:00 am to 9:30 am
Free
Managing and Leading Change
7:00 – 8:00 AM Breakfast and Registration
8:00 – 9:30 AM Speaker Event including Q&A
ACHE Members will earn 1.5 Qualified Education Credits for their participation
Program Description
Most organizations are in the throes of multiple changes, requiring leaders at all levels to be masterful in how they manage and lead. Staff resistance can be exasperated by faulty change messages that do a poor job of explaining why something different is needed. With so much change in the works, everyone is touchy about adding one more thing to their overflowing plates. Ease the burden by being mindful about the way you provide guidance during change.
Program Objectives
As a result of this program, participants will increase their ability to:
Identify the emotional cycle of change and how to help themselves and others cope
Manage resistance to change
Identify and utilize the steps in planned change
Effectively communicate throughout change
Engage staff in creating change
Motivate and reward the change effort
Program Outline: 90 minutes
1. The Emotional Cycle of Change: From Denial to Commitment
2. Managing Resistance: Your Own and Others’
A four-phase cycle, from denial to acceptance
3. Steps in Planned Change
Making the case for change: What’s wrong with the status quo?
Establishing a vision and roadmap, then staying on track.
Engaging staff early and often.
Communicating: Deciding on the mode, frequency, and content.
Motivating staff to put forth effort.
Skill practice in messaging about the need for change
Biographical Summary
Louellen N. Essex, PhD
Expertise
Dr. Louellen Essex is an organization learning and development consultant specializing in leadership, communication, team building and conflict resolution. She facilitates seminars, team development sessions, and strategic planning. Working one-on-one with individuals, she serves as an executive coach.
Experience
For the past twenty-five years, Dr. Essex has worked extensively with private industry, government, health care organizations, and educational institutions.
Dr. Essex is a recipient of an American Society for Training and Development Professional Excellence Award for her work in management development. She has co-authored Fast Forward Leadership (Financial Times-Prentice Hall, 1999), a book describing how to exchange outmoded practices for forward looking leadership and Breaking the Code of Silence. How Prominent Leaders Recovered from 7 Critical Mistakes (Rowman and Littlefield Publishing Group, 2005). In October 2007, her third book – Manager’s Desktop Consultant – was released, published by Davies-Black. Additionally, she has published articles in Leader to Leader, Training and Development, and Physician Executive. In 2010, Mayo Clinic honored her work by designating the Essex Conference Room in the Mayo Graduate School.
Her clients include Medtronic, Seagate Technology, HGA Architects, Data Recognition Corporation, Mayo Clinic, Minneapolis and St. Paul Public Schools, University of Minnesota Board of Regents, Children’s Hospital of Minneapolis, University of St. Thomas, Ramsey, and Hennepin Counties, SFM Insurance, among many other local, national, and international organizations.
Dr. Essex is a Fellow of the University of Minnesota, Carlson School of Management’s Executive Education Center.
Education
Dr. Essex holds a Ph.D. from the University of Minnesota where she studied educational administration, psychology, and communication.
Visit http://www.louellenessex.com for more information on Dr. Essex.
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A special thanks to our Platinum Sponsor, Novo Nordisk